Keep Us On Our Toes

We appreciate feedback from our customers letting us know how we're doing. If you recently had Callahan's Appliance service your appliance, please fill out a simple Review Form and let us know what you thought. Click the "Create Your Own Review" button to begin. 

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Average rating:  
 5 reviews
by Dennis W. Dullea CEO & Owner of GUITAR SCHOOL, Fort Worth, Texas on Callahan's Appliance

(From Google Reviews) My brand new $1,000.00 Samsung dryer conked out six months after purchasing it at Lowes. The first young man they sent out said it needed a "New Brain" (the central electronic control) and that he would have to order it from Samsung.He came back in a couple of days with the new part and fixed it.It ran for one day and conked out again. So, he ordered another "New Brain" and put it in. Then it wouldn't run at all.Then they sent out the Head Honcho Guru Tech...I think his name was "John" He disassembled the dryer and found that the first guy simply missed hooking up one simple (but critical) wire when he was reassembling it.All of the people from Callahan's were SUPER NICE, VERY FRIENDLY, and TOTALLY PROFESSIONAL...From the very nice and pleasant young lady on the phone at dispatch to both of the sharp, clean & well dressed Techs.I would'nt let ANYBODY ELSE touch any of my appliances from a $10.00 toaster on up!

by Judy Robertson on Callahan's Appliance

(From Google Reviews) Tried to write a review on Yelp, but company in Frisco did not show up. My 5 month old Frigidaire refrigerator started leaking. Called Lowes, they contacted these people and they came out right away. Said they had to order the part. It came the next day and they fixed my frig. Smooth. Will certainly call again.

by John Heusinkveld on Callahan's Appliance

(From Google Reviews) Prompt service from Ryan, who diagnosed the problem quickly, made temporary repair to get me through the weekend, then came back to complete the job as promised. A+

by Antonio Kull on Callahan's Appliance

(From Google Reviews) Our technician Spencer was extremely knowledgeable of our problem. He came in and with in minutes had explained to us the problem and the part needed. He explained to us the need for the error codes when reporting because this would of helped them have the correct part on hand instead of us having to wait for it. Once the part came in Spencer was prompt and conducted the repair without any issue and left the house the same way he found. Very good experience. Thanks.

by JC Konetzny on Callahan's Appliance

(From Google Reviews) We found Callahans Appliance due to our warranty through Lowe's. They are friendly, helpful and have their process down. John was so nice, explained everything that was wrong and told me the next steps. John has great customer service skills and a pleasant demeanor. With or without our Lowe's warranty this is a company I will use in the future. Thanks so much, John - keep up the great work!!